TOURS.COM
TOURS.COM

a) Discontinuation of tour due to loss/destruction of passports/travel documents prior/during the tour
  culmination, and any further expenditure for the tour participant due to such loss/destruction of
  passports/travel documents.
b) Personal injury, delay, sickness, accident, death, discomfort, increased expense, consequential loss
  and/or damage on account of theft or injury howsoever caused.
c) Temporary or permanent loss/damage to baggage/personal effects howsoever caused. In this  
  condition “howsoever caused” includes  negligence on the part of any person.
d)  Expense caused due to
  personal injury, delay, sickness, accident, death, discomfort.
e) Loss of baggage by Airline/Cruise line/Surface transportation.
f)  Airline not allowing tour participant board the aircraft for reasons beyond our control.
g)  Failure on the part of an Airline to accommodate tour participant(s) despite confirmed tickets.
h)  Damage or loss caused due to reasons beyond the control of Yahweh Tours .


2  No liability on the part of Yahweh Tours in any way out of this contract in respect to your holiday, tour, excursion facility
shall exceed the total amount paid or agreed to be paid for the same and shall in no case include any consequential loss or
additional expense whatsoever..



3  Some of the services which make up your tour are provided by independent suppliers. Those suppliers provide these
services in accordance with their own terms and conditions. These terms and conditions may limit or exclude their liability to
you. Copies of the relevant parts of their terms and conditions are available from Yahweh Tours and the relevant suppliers.
Yahweh Tours will endeavor to ensure that all elements of the itinerary advertised are fulfilled by our supplier however as
we may act as an intermediary for the third party supplier concerned we will not be liable in relation to the arrangement
provided by that third party supplier/s or for the acts or omissions of the third party concerned.

4  You are responsible for checking-in for flights and presenting yourself for all pre-booked attractions whilst on tour.
Yahweh Tours cannot accept liability for clients missing flights as a result of late check-ins or arrivals and no
credit notes or refunds will be given if you fail to take up any component of your tour.  

5 You are responsible for joining our travel tours as per the pickup time given on your confirmation.Yahweh Tours cannot
accept liability for clients missing any component of your tour. No credit notes or refunds will be given and we will not be
liable for any costs incurred by the client who wishes to rejoin the tour.



COMPLAINTS

We ensure that we will fulfill our duties and promise to deliver an enjoyable and trouble free holiday. However, problems do
occasionally occur. If you have a problem or complaint during your holiday, please inform the relevant supplier (for example
the hotel owner) and our tour manager as soon as possible. They will try and rectify the problem immediately. However, if
the problem or complaint is not resolved to your satisfaction, you should write to us within 30 days of the end of your holiday.
Yahweh Tours, it's staff , managers or Hotels, will NOT BE HELD
the tour participants or those who travel with us.
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